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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
401(k) retirement plan
Job Description
Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enhancing the lives of its residents through respect, excellence, appreciation, connection, and honor. The organization is committed to fostering an environment where residents can grow, thrive, and actively contribute to community life. By nurturing meaningful relationships and a strong sense of belonging, Cardinal Bay creates a supportive and caring atmosphere that prioritizes the well-being and happiness of every individual under its care.
Operating multiple communities, Cardinal Bay invites dedicated professionals to join their team, where they are valued and encouraged to REACH for the stars. Thei... Show More
Operating multiple communities, Cardinal Bay invites dedicated professionals to join their team, where they are valued and encouraged to REACH for the stars. Thei... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience
- Front desk and telephone experience preferred
- Valid Texas Driver’s License with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgement, and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Must be willing to undergo a routine background check
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Front desk and telephone experience preferred
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgement
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
Job Duties
- Remains alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitors all incoming public traffic and assists with questions
- Track incoming/outgoing residents and guests
- Receives guests and others in a courteous, polite, and warm manner
- Maintains cleanliness and orderliness of common areas and all other areas visible to the public
- Respond to the needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Locks and unlocks doors at designated times, according to community protocol
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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