Concierge

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Hourly

Range $19.00 - $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional Development

flexible schedule

Job Description

Our company is a leading corporate office committed to fostering a professional yet welcoming environment for both guests and employees. Renowned for its dynamic work culture and emphasis on collaboration and efficiency, we strive to create a seamless onsite experience that reflects our dedication to excellence and personalized service. This corporate hub thrives on innovation and teamwork, offering a workspace designed to support productivity while prioritizing the comfort and convenience of every individual who steps through our doors.

We are currently seeking an experienced Concierge to join our team on a long-term contract basis. This role is integral t... Show More

Job Requirements

High school diploma or equivalent
prior experience in a concierge, receptionist, or customer service role
familiarity with office scheduling software and communication tools
ability to work in a fast-paced corporate environment
strong verbal and written communication skills
capacity to manage multiple tasks simultaneously
availability to provide occasional evening support for events

Job Qualifications

Proven experience as a concierge or in a customer service-oriented role
excellent communication and interpersonal skills
strong organizational and multitasking abilities
proficiency with office scheduling tools and Microsoft Outlook
ability to handle sensitive information with discretion
sound judgment and problem-solving skills
friendly and professional demeanor

Job Duties

Welcome visitors and provide a personalized, attentive arrival experience from check-in through departure
guide guests to scheduled meeting spaces, notify hosts promptly of their arrival, and help ensure meetings begin smoothly
coordinate room reservations through office scheduling tools and Outlook, while capturing audiovisual, seating, and food service needs accurately
respond to phone calls and inbox inquiries in a timely, courteous manner, ensuring clear communication with internal and external contacts
support meeting and hospitality operations by helping prepare rooms with refreshments, supplies, and other requested amenities
arrange transportation, off-site activities, and other concierge services based on guest or employee requests
work with outside catering providers and internal teams to confirm service details and maintain a high standard of execution
manage visitor access, office room scheduling, and related pass distribution in accordance with site procedures
build strong coordination across departments to promote efficient service delivery and a consistent guest experience
provide occasional evening support for special events or client-facing functions when needed

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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