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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health support
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a premier management company owning, managing, and operating luxury senior living communities throughout the United States and Mexico City, Mexico. Established with a commitment to delivering exceptional care and services to seniors, Belmont Village emphasizes creating vibrant communities where residents can thrive with dignity and respect. The company is deeply rooted in core values of trust, respect, teamwork, dignity, integrity, ownership, and continuous learning, making it a leader in senior care and hospitality. Belmont Village invests heavily in the growth and development of its employees, offering career advancement opportunities, specialized training programs, and a supportive... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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