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Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Career growth opportunities
Employee Discounts
Health Insurance
Paid Time Off
Retirement Plan
Training and Development

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its extensive portfolio of hotels and resorts. With a strong emphasis on quality service and guest satisfaction, Marriott has established itself as a premier destination for travelers seeking comfort, luxury, and personalized hospitality. The company operates numerous properties worldwide, catering to a diverse clientele ranging from business travelers to vacationers. Marriott's dedication to excellence is reflected in its continuous innovation, upscale accommodations, and a wide array of amenities designed to meet and exceed guest expectations.

The Concierge positio... Show More

Job Requirements

  • Minimum of three years of relevant experience
  • High school diploma required
  • Degree in hospitality or relevant field preferred
  • Excellent knowledge of the local area
  • Strong organizational skills
  • Exceptional communication skills
  • Fluent in English

Job Qualifications

  • Proven experience as a concierge or in a similar role
  • Excellent knowledge of the local area, including attractions, events, and activities
  • Strong organizational and multitasking abilities
  • Exceptional communication skills and a customer-oriented approach
  • Fluent in English
  • Additional languages are a plus
  • High school diploma
  • Degree in hospitality or relevant field preferred

Job Duties

  • Provide guests with information about local features such as shopping, dining, nightlife, and recreational destinations
  • Make travel arrangements for guests, including tours, reservations, and transportation
  • Assist guests with services such as spa appointments, tee times, tickets to special events, and restaurant reservations
  • Handle special requests for guests with specific needs
  • Coordinate the delivery of guest amenities and handle luggage assistance when needed
  • Maintain a logbook of guest inquiries and requests, ensuring timely follow-up and satisfaction
  • Build and maintain relationships with local vendors and service providers

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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