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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Disability insurance
wellness programs
Personal Development programs
Job Description
Somerset and Throckmorton are highly regarded entities situated in Downtown Fort Worth, known for their commitment to creating exceptional residential and community living experiences. The establishment is recognized for its focus on delivering luxury and comfort to guests and residents alike. With its strategic location and dedication to providing exemplary services, Somerset and Throckmorton represent a premier destination for those seeking a high standard of living complemented by outstanding customer service. The environment reflects an emphasis on community values, safety, and efficiency, contributing positively to the overall lifestyle of its residents and visitors.
The Concierge role at Somerset and Th... Show More
The Concierge role at Somerset and Th... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service or concierge role preferred
- strong familiarity with Downtown Fort Worth area and local public transportation systems
- ability to multitask and prioritize responsibilities in a fast-paced environment
- excellent interpersonal and communication skills
- ability to respond quickly and efficiently in emergency situations
Job Qualifications
- knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- professional communication skills (phone, interpersonal, written, verbal, etc.)
- professional customer service skills
- self-motivated, proactive, detail-oriented, and a team player
- time management and time-critical prioritization skills
Job Duties
- welcomes guests/new customers to the facility
- performs various administrative/managerial tasks in support of the facility's mission
- creates a positive experience for guests by attending to needs and answering questions
- demonstrate excellent customer service, communication, and time management skills
- monitor emergency response systems
- ability to quickly remember and recall names and faces
- monitor and control electronic security control systems
- respond to emergencies in a timely and efficient manner
- maintain daily log, records, and forms
- resolve and follow up on complaint issues
- follow safety procedures and maintain a safe work environment
- perform other duties as required and/or assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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