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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $21.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

dental plan
vision plan
Health Insurance
Critical Illness and Accident Coverage
401(k) retirement savings plan
Health and Dependent Day Care Flexible Spending (FSAs)
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program

Job Description

Our Assisted Living Facility is a dedicated community that provides compassionate support and care to seniors in a safe and welcoming environment. We prioritize the well-being, comfort, and satisfaction of our residents, offering a wide range of services and amenities designed to enhance their quality of life. Located in a serene setting, our facility combines modern conveniences with personalized care, fostering a nurturing atmosphere for residents and their families. Our team is committed to excellence in service and upholding the highest standards of professionalism and compassion in senior care. We understand the importance of creating a home-like environment where every... Show More

Job Requirements

  • At least 18 years of age
  • required health screening, TB clearance, and criminal record clearance
  • First Aid/CPR certification
  • understanding of California Code of Regulations Sections 85065(f) and 87411(g)
  • high school diploma or equivalent
  • previous experience in customer service
  • excellent communication skills
  • computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • additional education or certification in hospitality or customer service is a plus
  • previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
  • excellent interpersonal and communication skills
  • proficiency in computer systems including word processing, email, and database management
  • ability to multitask effectively and prioritize responsibilities
  • knowledge of safety and emergency protocols

Job Duties

  • Greet residents, families, and visitors in a warm and friendly manner
  • provide information, answer inquiries, and assist residents and their families with various requests and concerns
  • coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
  • maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
  • assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
  • maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
  • collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
  • monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
  • act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
  • always uphold resident privacy and confidentiality
  • assist with other related tasks as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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