Concierge

Columbia, MD, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.75 - $20.50

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

friendly work environment

Job Description

The hiring establishment is a senior living community dedicated to offering seniors an elevated way of life, where comfort, connection, and joy thrive. This community is focused on creating a warm and welcoming environment for its residents and their families, emphasizing quality service, respect, and a vibrant living experience. As a respected provider in the senior living industry, the community ensures that every staff member contributes positively to the residents' well-being and satisfaction. The community is committed to excellence, safety, and professionalism in all aspects of its operations, striving to foster an atmosphere where seniors can enjoy a full, meaningful... Show More

Job Requirements

High school diploma or equivalent preferred
able to read, write, and understand the English language, and be able to follow written or oral instructions
able to make independent decisions when warranted and remain calm during emergencies
able to deal professionally with personnel, residents, family members, visitors, and the general public
knowledge of administrative practices, processes, and guidelines
experience using computer software (Microsoft)
possess patience, professionalism, cheerful disposition, and enthusiasm
ability to handle residents, staff, and visitors at varying maturity levels
able to walk and stand continuously
able to perform work both inside and outside
able to sit infrequently
capable of lifting, carrying, and pushing up to 25 pounds constantly
able to climb stairs frequently with elevator as alternate
able to bend, squat, twist or rotate frequently or occasionally
able to reach frequently
have clear vision with or without corrective lenses
able to hear telephone, alarms, and signals with or without devices
strong command of English sufficient to read, write and interpret administrative information

Job Qualifications

High school diploma or equivalent preferred
able to read, write, and understand the English language, and be able to follow written or oral instructions
able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations
able to deal professionally with personnel, residents, family members, visitors, and the general public
knowledgeable of administrative practices, processes, and guidelines
experience using computer software (Microsoft)
have patience, professionalism, cheerful disposition and enthusiasm, and be willing to handle residents, staff and visitors, based on whatever maturity level at which they are currently functioning

Job Duties

Greet visitors seeking information about the property
be responsive to the needs of people who inquire about the property and or who are in the building for meetings with administrative personnel
direct visitors to appropriate office or resident apartment
assist residents, family members, and guests with general requests
arrange for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour
answer telephones, record and channel information
display knowledge of the services and programs and other pertinent information regarding the property
handle mail meter, stamps, making copies, and other tasks related to office operations
process incoming mail, sort property mail and distribute mail to mailboxes
maintain reception area in a neat and orderly fashion
ensure that reception desk and lobby has current property literature on display
ensure that lobby is free of excessive or outdated literature
ensure that coffee and or refreshments are fresh and readily available
perform clerical duties for property staff as directed by supervisor
provide assistance in the dining room serving resident meals as requested
support the Community's marketing efforts through positive and friendly interaction during property tours and telephone contact with the public
communicate any observed or suspected resident change of condition to supervisor immediately
maintain a safe work environment for all staff, residents and guests, following established safety standards
encourage teamwork through cooperative interactions with co-workers and other departments
support a positive and professional image through actions and dress
perform other duties consistent with the position as assigned

Job Criteria

Experience

No experience required

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: