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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Employee assistance program
Paid training
Job Description
The Ashton at Mayfield Heights is a distinguished Sonida Senior Living community located in Mayfield Heights, Ohio. As a premier retirement community, The Ashton offers top-tier care and services for seniors in independent living, assisted living, and memory care settings. The community is dedicated to enhancing the quality of life for its residents by providing compassionate care, modern amenities, and a warm, welcoming environment where seniors can thrive. With a focus on innovation, The Ashton integrates cutting-edge technology solutions to improve both the resident experience and the efficiency of care provided by its staff. These technologies include SafelyYou, an AI... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- strong communication and interpersonal skills
- ability to operate telephone systems and basic office equipment
- dependable and responsible work ethic
- willingness to work flexible hours based on community needs
Job Qualifications
- Enjoy providing exceptional customer service and care to senior residents
- appreciate the value of being a dependable and responsible team member
Job Duties
- Answers telephone and directs the caller to the appropriate individual
- provides information such as community address, directions, fax numbers, and company website
- greets and directs visitors to the community
- receives, sorts, and forwards incoming mail
- coordinates pick-up and delivery of express mail services such as FedEx and UPS
- resolves customer questions and concerns
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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