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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
On-call
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Lake Merritt is a premier senior living community managed by Oakmont Management Group, located on a beautifully landscaped campus designed to offer a peaceful and vibrant environment for its residents. As a respected leader in the senior living industry, Oakmont Management Group operates numerous communities across California, Hawaii, and Nevada under the Oakmont Senior Living and Ivy Living brands. Known for providing exceptional quality, comfort, and care, Ivy Park at Lake Merritt offers five-star services and amenities tailored to meet the unique needs of seniors. The community focuses on individualized comprehensive support that promotes continued independence and... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- two years of experience in a hospitality setting or prior senior living community preferred
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- willing to comply with health and safety protocols including vaccinations, screenings, and use of PPE
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- two years of experience in a hospitality setting or prior senior living community preferred
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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