You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
Flexible work schedule
Job Description
This job opening is with a reputable hotel known for its commitment to exceptional guest service and a warm, welcoming atmosphere. The establishment prides itself on a culture that emphasizes the values of "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It." This philosophy permeates all aspects of the hotel's operations, ensuring guests receive attentive, thoughtful, and high-quality service throughout their stay. The hotel is dedicated to continuously improving guest satisfaction scores and fostering a positive work environment where employees are empowered and nurtured.
The role is that of a Guest Service Agent, a front... Show More
The role is that of a Guest Service Agent, a front... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience required or equivalent training
- knowledge of the local community, attractions and events
Job Qualifications
- High school diploma or equivalent
- previous customer service experience required or equivalent training
- knowledge of the local community, attractions and events
Job Duties
- Assist guests with special services, both anticipatory and upon guest request
- coordinate and communicate hotel services and amenities
- warmly greet and acknowledge guests, proactively offering assistance
- provide information about local attractions and events
- make travel arrangements
- make dining and other reservations, and obtain tickets for events
- receive, store, or deliver luggage or mail
- pick up and deliver items or run errands
- carry out unusual requests, such as searching for hard-to-find items or services
- work as a Guest Service Agent in the event of staffing shortages or during peak check in/out periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- practice safe work habits and wear protective safety equipment
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: