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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy at Hawaii Kai is a premier senior living community managed by Oakmont Management Group, a distinguished leader in the senior living industry. Ivy at Hawaii Kai is situated on a beautifully landscaped campus, offering exceptional quality, comfort, and care complemented by five-star services and amenities. The community emphasizes a rewarding lifestyle for its residents by providing individualized, comprehensive support designed to promote continuing independence. Residents enjoy not only superior care but also meaningful lifestyles and relationships cultivated with families, residents, and team members alike. The core values of the community - authenticity, teamwork, compassion, commitment, and resilience - are... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs
- possess written and verbal communication skills
- must pass a criminal background check
- must pass health screening tests including physical and TB tests
- comply with health and safety protocols related to communicable diseases
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- able to comply with health and safety requirements related to communicable diseases such as COVID-19
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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