Concierge

Santa Ana, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Excellent Benefits

401(k) contributions

Paid vacation

sick leave

Exciting opportunities to grow

Dynamic and fast paced environment

Culture of people first and service always

Job Description

Clearwater Living at North Tustin is a premier luxury senior living community located in Santa Ana, California. Known for its commitment to creating a vibrant and supportive environment for seniors, Clearwater Living offers top-tier amenities and services designed to enhance the quality of life for its residents. The community prides itself on fostering a culture that prioritizes people first and service always, ensuring every interaction reflects warmth, respect, and professionalism. Employees at Clearwater Living benefit from an excellent package that includes 401(k) contributions, paid vacation and sick leave, and numerous growth opportunities within a dynamic and fast-paced setting. Working here... Show More

Job Requirements

High school diploma or GED
Minimum of one year experience in senior living, hospitality, or related field preferred
Background clearances as required by government regulations
Must meet health requirements, including TB test
Certification in First Aid, CPR, or BLS preferred

Job Qualifications

High School Diploma or GED required
A minimum of one year of work experience in senior living, hospitality or in related field preferred
Background clearances as required by government regulations
Must meet health requirements, including TB
Current First Aid/CPR/BLS Certification a plus

Job Duties

Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
Sort and distribute incoming mail
Accept and report resident’s special requests
Maintain communities lost and found system
Order and replenish administrative supplies as necessary
Support Executive Director and other departments in administrative functions as needed
Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
Ensure regulatory compliance and report any issues or concerns immediately
Comply with Clearwater Living standards/policies to encourage safe and efficient operations
Encourage teamwork through open communication with associates
Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
Represent the Clearwater Living principles and core values on a daily basis
Perform other duties and tasks as assigned or required

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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