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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
On-call
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
The Ridge at Westlake Village is a premier senior living community known for its exceptional quality, comfort, and care, set on a beautifully landscaped campus. Managed by Oakmont Management Group, a recognized leader in the senior living industry based in Irvine, California, this community offers a five-star lifestyle with comprehensive support tailored to promote the continuing independence of its residents. Oakmont Management Group operates a portfolio of senior living communities under the Oakmont Senior Living and Ivy Living brands, serving thousands of seniors across California, Nevada, and Hawaii. Their culture emphasizes core values such as Authenticity, Teamwork, Compassion, Commitment, and... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- must pass a Criminal Background check
- must pass health screening tests including physical and TB tests
- able to operate a personal computer
- able to communicate effectively with diverse groups
- able to work part-time and on-call shifts
- willing to comply with health and safety protocols including vaccinations and PPE usage
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- for the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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