Concierge

Temple, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Benefits

401(k)

401(k) matching

Dental Insurance

Flexible spending account

Health Insurance

Life insurance

Paid Time Off

Vision Insurance

Job Description

Senior Solutions Management Group is a reputable organization dedicated to providing exceptional residential services tailored to meet the needs of its community members. Known for fostering a welcoming and secure environment, this company specializes in delivering high-quality management and support services to senior living communities. Emphasizing professionalism and compassionate care, Senior Solutions Management Group aims to enhance the quality of life for residents through prompt and efficient communication, safety measures, and all-encompassing administrative support.

We are currently seeking a dedicated Resident Services Coordinator to join our team working weekend shifts from 8am to 2pm on Saturdays and Sundays.... Show More

Job Requirements

High school education or equivalent
One to three months related experience or training
Ability to read, write, speak, and understand English
Experience in a clerical position
Basic computer skills recommended
Availability to work weekend shifts from 8am to 2pm
Good interpersonal skills
Ability to handle emergency situations calmly and efficiently

Job Qualifications

Must have high school education or equivalent
Must have experience in a clerical position
Must be able to read, write, speak, and understand the English language
Recommended to have basic computer skills
Strong communication skills
Ability to work independently and as part of a team
Excellent organizational and multitasking abilities

Job Duties

Greet residents and provide general assistance to visitors, prospective residents, and families
Use proper telephone skills
Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
Ensure that incident reports, concern reports, and other appropriate communication have been completed
Maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders
Complete daily check-in procedure
Maintain emergency contact information
Receive packages, plants, prescription drugs, etc. and deliver/hold as requested
Maintain the sign in/out log for the issuance of community keys and gate passes
Inform supervisor of any resident issues or concerns
Maintain coffee and cookie service in the lobby/making cookies daily
Make sure the lobby has fresh flowers and is appropriately appointed
Assist other departments with administrative functions
Complete all required daily shift tasks as per community established by the ED including rolling over the phones at a consistent time daily
Attend all required training, in-service, and staff meetings
Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
Adhere to all policies and procedures of Senior Solutions Management Group
Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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