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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The hiring establishment is a professional community-focused organization dedicated to providing exceptional services and support primarily for the geriatric population. This company prides itself on fostering a respectful, cooperative, and warm environment where residents, their families, and visitors receive outstanding care and attention. The company operates in a structured full-time capacity, with daytime hours from Monday to Friday, and occasional evenings or weekends to accommodate the needs of the community. This ensures consistent and reliable assistance for all administrative and guest-related activities.
This position is for a Concierge, a vital front-of-house role that acts as the first point o... Show More
This position is for a Concierge, a vital front-of-house role that acts as the first point o... Show More
Job Requirements
- High school education or equivalent
- must be able to read write speak and understand English
- prior experience working with public
- basic computer skills preferred
- comfortable with multi-line telephone system answering taking messages and transferring calls
- good physical and mental health
- PPD screening required
- interest in people especially geriatric population
- ability to work without close supervision and follow verbal and written instructions
- tact and courtesy in dealing with staff residents their families and visitors
- ability to communicate effectively with all levels of management employees and outside contacts
- willing to perform non-professional duties
- level-headed in emergency situations
- spirit of cooperation and enthusiasm
- attending all mandatory company meetings and specified training sessions
- maintain confidentiality
Job Qualifications
- High school education or equivalent
- prior experience working with public
- basic computer skills preferred
- comfortable with multi-line telephone system
- good physical and mental health
- ability to work without close supervision
- ability to follow verbal and written instructions
- strong communication skills
- tact and courtesy in dealings with staff residents and visitors
- interest in geriatric population
- level-headed in emergency situations
- spirit of cooperation and enthusiasm
- willingness to perform non-professional duties
- maintain confidentiality
- attend all mandatory meetings and training sessions
Job Duties
- Receive guests and visitors having them sign in
- assist visitors in finding resident rooms
- answer telephone takes messages including caller's name telephone number time and date of call respond to requests forward information to other staff members
- announce appointments and arrivals to appropriate staff
- type memos correspondence reports and other documents as requested
- sort mail and distribute appropriately to mailboxes residents and departments
- create and maintain an atmosphere of warmth personal interest and positive emphasis
- maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- be knowledgeable about community services and rates providing families and or prospective residents with tours and or community information
- assemble and maintain admission and information packets
- keep front desk and lobby area neat and organized
- perform any other duties assigned by Business Office Manager or Executive Director
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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