Concierge

Bakersfield, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Paid holidays

Career development opportunities

On-site fitness center

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and innovative service standards. As a well-established hotel chain, Marriott offers a wide range of accommodations, from luxury resorts to business hotels, catering to diverse travelers worldwide. The company prides itself on fostering a welcoming atmosphere where guests can enjoy comfort, convenience, and personalized attention at every stay. With locations in major cities and popular vacation destinations, Marriott continuously upholds its reputation for quality and excellence across its properties.

The Concierge role at Marriott is central to delivering memorable guest e... Show More

Job Requirements

High school diploma or equivalent
Proven experience as a concierge or similar customer service role
Excellent knowledge of local area attractions and services
Strong communication and interpersonal skills
Ability to handle multiple tasks efficiently
Fluent in English
Additional language skills preferred
Ability to work flexible hours including weekends and holidays

Job Qualifications

Proven experience as a concierge or in a similar role
Excellent knowledge of the local area, including attractions, events, and activities
Strong organizational and multitasking abilities
Exceptional communication skills and a customer-oriented approach
Fluent in English
additional languages are a plus
High school diploma
degree in hospitality or relevant field preferred

Job Duties

Provide guests with information about local features such as shopping, dining, nightlife, and recreational destinations
Make travel arrangements for guests, including tours, reservations, and transportation
Assist guests with services such as spa appointments, tee times, tickets to special events, and restaurant reservations
Handle special requests for guests with specific needs
Coordinate the delivery of guest amenities and handle luggage assistance when needed
Maintain a logbook of guest inquiries and requests, ensuring timely follow-up and satisfaction
Build and maintain relationships with local vendors and service providers

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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