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Job Overview
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
Equal opportunity employer
Job Description
HHM Hotels is a renowned hospitality company known for its commitment to excellence, warm service, and dedication to creating memorable experiences for its guests. Specializing in the operation of high-quality hotels across diverse markets, HHM Hotels prides itself on fostering an environment where people are valued as the company’s greatest asset. With a focus on innovation, guest satisfaction, and continuous improvement, the company has built a strong reputation in the hospitality industry. HHM Hotels emphasizes a corporate culture rooted in integrity, respect, and inclusivity, making it not only a great place for travelers to stay but also a rewarding workplace... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience required or equivalent training
- Knowledge of the local community, attractions and events
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience or equivalent training
- Knowledge of the local community, attractions and events
Job Duties
- Warmly greet and acknowledge guests, proactively offering assistance
- Provide information about local attractions and events
- Make travel arrangements
- Make dining and other reservations, and obtain tickets for events
- Receive, store, or deliver luggage or mail
- Pick up and deliver items or run errands
- Carry out unusual requests, such as searching for hard-to-find items or services
- Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Practice safe work habits and wear protective safety equipment
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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