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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Holiday pay
flexible schedule
team environment
Professional Development
Positive work culture
competitive pay
opportunity for extra income
Job Description
Century Park Associates is a reputable organization committed to enhancing the quality of life for seniors by providing independent living communities that foster dignity, respect, and a sense of belonging. With a firm belief in a 'people come first' philosophy, Century Park Associates creates environments where residents are encouraged to grow, learn, and contribute, supported by caring staff who consistently go above and beyond their roles. This dedication to exceptional service and personal ethics makes them a leading employer within senior living communities, ensuring a rewarding and enriching work environment for their associates.
One of the esteemed properties under... Show More
One of the esteemed properties under... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office (Word and Excel)
- must demonstrate proficiency with office machines (fax, copier/scanner)
- must have prior experience in administrative or front desk roles
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multitask
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must display integrity and professionalism by adhering to Century Park's Code of Ethics and completing all required compliance training
Job Qualifications
- High school diploma or equivalent
- proficiency with Microsoft Office (Word and Excel)
- proficiency with office machines (fax, copier/scanner)
- prior experience in administrative or front desk roles
- ability to demonstrate excellent customer service and hospitality
- strong telephone etiquette skills
- effective communication skills
- ability to multitask and work efficiently with frequent interruptions
- ability to work under minimal supervision
- trustworthiness and dependability
- positive and cheerful demeanor
- responsive to resident requests
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support (typing, filing, photocopies, fax, data entry, etc.)
- receives, sorts and distributes mail
- delivers packages to appropriate person/department following community policy
- makes accurate, timely entries into events log
- maintains lists (resident directory, door check sheets, associate phone list, call in sheets)
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system (educates new residents, invites participation, maintains weekly list for security)
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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