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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
On-call
Benefits
Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
The Ridge at Westlake Village is a premier senior living community nestled within a beautifully landscaped campus, offering an exceptional environment for seniors seeking comfort, care, and quality living. Managed by Oakmont Management Group, a recognized leader in the senior living industry, The Ridge exemplifies the highest standards of service, providing residents with a rewarding lifestyle supported by individualized comprehensive assistance that fosters continuing independence. As part of Oakmont Management Group, which operates multiple communities across California, Hawaii, and Nevada, residents and team members alike benefit from a culture grounded in authenticity, teamwork, compassion, commitment, and resilience. This culture promotes... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- comply with COVID-19 safety protocols including vaccination, daily screening, surveillance testing, and wearing PPE
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- willingness to comply with COVID-19 safety protocols including vaccination, daily screening, surveillance testing, and wearing PPE
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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