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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Day Shifts
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living, and Memory Care communities across California and surrounding areas, serving thousands of residents and families throughout the region. Established as part of one of the largest senior living organizations in the nation, ISL has earned a remarkable reputation for creating environments where seniors can thrive. ISL emphasizes a compassionate and purpose-driven culture called "Culture Keepers," which nurtures the well-being of both residents and employees. This strong commitment to culture and community has earned ISL Great Place to Work® certifications from 2022 to 2026, showcasing their dedication to... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- Answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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