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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $34.62 - $36.06
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
401(k)
Vision Insurance
Life insurance
Job Description
CBRE Group, Inc., headquartered in Dallas, Texas, is the world's largest commercial real estate services and investment firm, recognized as both a Fortune 500 and S&P 500 company. With a workforce exceeding 140,000 employees across more than 100 countries, CBRE offers a wide array of services including leasing, sales, debt origination, property management, project management, and investment management. Known for its forward-thinking approach and global reach, CBRE excels in delivering top-tier solutions that enable clients and communities to thrive. Maintaining its position at the forefront of the industry, CBRE emphasizes a culture of respect, integrity, service, and excellence, supporting a... Show More
Job Requirements
- High School Diploma or GED
- 5+ years of job-related experience
- Prior shift manager or supervisory experience preferred
- In-depth understanding of processes, procedures, systems and concepts within job function
- Ability to explain complex concepts or sensitive information
- Expert knowledge of Microsoft Office products such as Word, Excel, Outlook
- Excellent organizational skills with inquisitive mindset
Job Qualifications
- High School Diploma or GED with 5+ years of job-related experience
- Prior shift manager or supervisory experience preferred
- In-depth understanding of various processes, procedures, systems within own job function and basic knowledge of related functions
- Ability to explain complex concepts or sensitive information
- Expert knowledge of Microsoft Office products including Word, Excel, Outlook
- Excellent organizational skills with a master-level inquisitive mindset
Job Duties
- Assist management with various administrative tasks including answering phones and communicating with tenants
- Cover for other property management team members as needed in office
- Maintain files including insurance certificates for vendors related to events and verify compliance with company policies
- Submit invoices for payment and purchase orders by inputting them into the accounting system as it relates to events
- Establish an event budget and coordinate events
- Manage amenity space and collaborate with janitorial and security staff regarding amenity and lobby space needs
- Provide assistance to tenant property tours
- Recognize and solve typical and atypical problems in own work area
- Evaluate and choose solutions from established options
- Impact team through quality of services or information provided
- Follow standardized procedures and practices with moderate supervision and guidance
- Be the first point of contact for all those entering the facility greeting them with a friendly and welcoming demeanor
- Record and log service requests and track statuses
- Provide administrative aid to management as needed
- Deliver world-class customer service to all individuals in the facility and encourage referrals
- Build and maintain a database of local business recommendations including transportation, dining, entertainment
- Follow property-specific security and emergency procedures and notify appropriate parties
- Acknowledge inquiries or complaints and provide professional customer service-driven solutions
- Resolve complex problems and identify appropriate approaches to accomplish team objectives
- May establish new techniques to meet objectives
- Have direct impact on team and related teams’ objectives
- Ensure personal and team outcomes positively impact customer objectives
- Lead by example modeling CBRE RISE values and guide team
- Work to build consensus
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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