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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $15.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
safe work environment
Job Description
This job opening is for a High-Rise Concierge position located in the 78202 area code, offering a pay range of $14.00 to $15.00 per hour. The employment status is full-time, providing a stable and continuous work environment for the successful applicant. The hiring establishment is a luxury high-rise condominium, renowned for its commitment to offering an unparalleled residential experience to its residents. This luxury property prides itself on delivering a 5-star living environment supported by exceptional service and a meticulously maintained community. Residents in this high-rise enjoy access to premium amenities and cultural events, supported by professional on-site staff dedicated... Show More
Job Requirements
- Ability to lift 30-50 pounds
- Ability to work in an upright standing or sitting position for long periods of time
Job Qualifications
- High school diploma or equivalency required
- Bachelor’s in hospitality management or business administration desired
- A minimum of one year of high-end or luxury hospitality or property management experience is preferred
- Must possess excellent verbal and written communication skills
- Must possess strong organizational skills with the ability to effectively manage multiple priorities at once
- Must be friendly and courteous, and enjoy working with a variety of people while maintaining a professional demeanor
- Must be a team player with a strong work ethic
- Proficiency in Microsoft Office and information systems
Job Duties
- Demonstrates superior customer service at all times and a genuine desire to serve
- Warmly greets and directs residents and guests arriving to or departing from the property
- Maintains an active presence at the Front Desk
- Monitors and announces visitors and controls access to the property
- Reviews access control cameras frequently and reports any suspicious activity according to the Front Desk procedures
- PowerPoint support for reports and presentations
- Technology expert, ready to engage with systems and help homeowners with queries
- Daily walk-throughs of the building to ensure the community is upkept and clean
- Processing incoming mail and outgoing packages, answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
- Travel and meeting planning
- delivering dry cleaning
- and coordinating housekeeping or other community-specific services
- Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience
- Maintains familiarity of all community amenities and activities
- Gives directions to amenities and events within the property
- Adheres to all Front Desk procedures, including but not limited to reviewing and completing Daily Activity Reports (DAR)
- completing incident reports for management
- and responding to emergency situations
- Undertakes administrative tasks related to the Front Desk
- Ensures that resident and guest concerns are resolved in a professional and timely manner
- Reports to Lead Concierge and Regional Director
- Maintains a professional demeanor and polished appearance at all times
- Follows safety procedures and maintains a safe work environment
- Performs other job-related duties as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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