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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Superior health plan options
Medical insurance
Dental Insurance
Vision Insurance
HSA/FSA
Life coverage
401(k) retirement savings plans
Paid Time Off
voluntary benefits
family planning support
Professional development programs
Employee assistance program (EAP)
Wellness Program
Commuter Benefits
Student loan refinancing discounts
Job Description
MOOV Health and Wellness is a forward-thinking wellness company located in Frisco, Texas, dedicated to helping individuals outpace the aging process through a personalized, physician-guided approach. MOOV focuses on enhancing the physical, mental, and emotional well-being of its members by providing innovative health and wellness services tailored to each individual’s needs. Leveraging cutting-edge technology and a comprehensive suite of wellness options, MOOV empowers its members to take control of their health journey with expert guidance from physicians and wellness professionals. The company is situated in Frisco, a vibrant city within the Dallas-Fort Worth metroplex known for its family-friendly environment, excellent... Show More
Job Requirements
- Previous customer facing experience required
- Technological literacy to use digital and virtual care platforms required
- Interest in health wellness and fitness required
- Ability to work flexible hours including evenings and weekends required
- Excellent verbal and written communication skills required
- Strong customer service orientation required
- Exceptional organization and time management skills required
- Attention to detail and ability to maintain accurate records required
- Numerical aptitude required
- Self-motivated and proactive required
- Flexibility and adaptability required
- Operates with integrity honesty and transparency required
- Knowledge of current skin care products trends and standards required
- Knowledge of health and safety regulations required
- Commitment to personal and professional growth required
- Emotional intelligence required
Job Qualifications
- Previous customer facing experience
- Technological literacy in digital and virtual care platforms
- Interest in health wellness and fitness
- Excellent verbal and written communication skills
- Strong customer service orientation
- Exceptional organization and time management skills
- Attention to detail and record keeping
- Numerical aptitude
- Ability to provide consistent results and meet business goals
- Self-motivated with ability to work independently and in a team
- Flexibility and adaptability for a fast-paced environment
- Knowledge of current skincare products trends practices and standards
- Knowledge of health and safety regulations
- Commitment to personal and professional growth
- Emotional intelligence for conflict management
- Experience in MedSpa Health and Wellness preferred
- Lifestyle Medicine Functional Medicine Integrative Medicine certification preferred
- Procedure Medical Aesthetics training preferred
Job Duties
- Welcome members and guests into the facility ensuring warm genuine and efficient first interactions
- Answer patient and client inquiries timely and politely responding or directing to appropriate personnel with proper documentation
- Help members understand the benefits of each service
- Provide smooth startup assistance for members on scheduled equipment or services such as Cryotherapy Boost Pod Compression
- Know the retail range to assist with questions about product relevance and use
- Maintain confidentiality of personal and financial information protecting patients' and clients' rights
- Set up confirm and follow up on appointments with members
- Send test kits equipment documents to clients within one business day as directed by Physician or health coach
- Assist in daily center operations including opening and closing the center maintaining a clean and enticing facility
- Maintain inventory and equipment by checking stock anticipating needed supplies or repairs and notifying manager
- Collaborate with wellness professionals including physicians to provide holistic client care
- Organize and participate in promotional events or community outreach
- Collect and highlight customer testimonials before after transformations and stories to facilitate business growth
- Collaborate with MOOV Estheticians to ensure consistency and safety across all locations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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