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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Our establishment is a distinguished boutique hotel known for its heartfelt, human connections that elevate the hospitality experience beyond the ordinary. Founded by visionary Bill Kimpton, the hotel was born out of a desire to defy impersonal and generic hospitality standards, creating instead a warm and inviting environment where genuine connections thrive. Rooted in a culture that began in San Francisco in 1981, the hotel combines entrepreneurial spirit and a zest for life, fostering an atmosphere that celebrates individuality, creativity, and self-leadership. Employees are encouraged to bring their authentic selves to work, resulting in a unique, empowering, and exciting workplace... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Previous experience in a front desk or customer-facing role is helpful
- Ability to adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests
- Maintain decorum in stressful situations
- Familiar with hotel systems and operations, and the ability to enter in information accurately
- Flexible schedule, able to work evenings, weekends and holidays
Job Qualifications
- High school diploma or general education degree (GED)
- Previous experience in a front desk or customer-facing role
- Ability to adapt to changing situations and personalities of guests, ensuring quality service
- Familiarity with hotel systems and operations
- Strong communication and interpersonal skills
- Flexibility to work evenings, weekends, and holidays
Job Duties
- Greet guests at the front desk upon arrival, and assist guests with room reservations, check guests in and out upon arrival and departure
- Contact guests who have arrived to ensure their comfort and to offer assistance
- Maintain and develop events/receptions to take place in the lobby during the evening hours
- Research and plan the execution of each reception with wineries etc
- Assist sales in hotel tours and trip events
- Conduct tours of the hotel for business, informative, and social organizations
- Perform operational duties, if required
- take reservations, and at times act as PBX operator
- Be familiar with the city's geography, restaurants, amenities, clubs and tourism industries to provide accurate information to hotel guests
- Review VIP and package arrivals daily
- Personally develop relations with well-established services: bonded baby-sitters, florists, beauty and barber shops, in room spa services, etc
- Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc
- Maintain follow-up log for communication between Concierges
- Attend hotel and department meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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