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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.25 - $17.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Employee Discounts
Employee assistance program
401k Retirement Plan
Paid training
Job Description
4-K Housing is a mission-driven, not-for-profit senior living health care organization dedicated to enhancing the lives of seniors by promoting their independence, health, and happiness. As a compassionate and community-centered provider, 4-K Housing operates multiple senior living communities, including the renowned Stoney Brook Belton. The organization emphasizes core values such as Purpose, Acceptance, Thankfulness, and Harmony, which guide its commitment to fostering meaningful relationships and building a supportive environment for residents, their families, and staff alike. With a focus on positive health outcomes, 4-K Housing strives to create a sense of belonging and connection that helps seniors enjoy a fulfilling... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience, front desk, and telephone experience preferred
- Valid Texas Driver's License is required along with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgement, and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Must be willing to undergo a routine background check
Job Qualifications
- High school diploma or GED
- Prior customer service experience preferred
- Front desk and telephone experience preferred
- Valid Texas Driver's License with good driving record
- Excellent communication and customer service skills
- Strong problem-solving skills and good judgment
- Attention to detail
- Understanding of HIPAA requirements
- Proficient in Microsoft Office, Word, and some Excel skills
- Willingness to undergo routine background check
Job Duties
- Remain alert throughout the shift to quickly respond to emergencies or requests for assistance
- Monitor all incoming public traffic and assist with questions, track incoming and outgoing residents and guests
- Receive guests and others in a courteous, polite, and warm manner
- maintain cleanliness and orderliness of common areas and visible spaces
- Respond to needs of residents, families, prospective residents, vendors, and visitors by providing immediate and courteous assistance
- Lock and unlock doors at designated times according to community protocol
- Answer telephone, determine nature of call, and relay information or route call as appropriate
- operate paging and telephone system
- Conduct hourly rounds inside and outside the community to ensure safety of residents, staff, and visitors
- Escort residents, staff, or visitors to vehicles and park resident vehicles as requested
- Assist with maintenance orders through electronic system
- Address equipment malfunctions and assist with repairs as appropriate
- Monitor emergency calls, doors, and fire alarms and respond according to established procedures
- Set up or take down for activities as requested
- Maintain a professional appearance and good personal hygiene per company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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