Concierge

Alexandria, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $17.95

Work Schedule

Weekend Shifts

Benefits

competitive pay

Team-oriented work environment

opportunities for career growth

Employee Discounts

inclusive and respectful workplace

Training and development programs

flexible scheduling

Job Description

Puttery is a vibrant and innovative entertainment destination that skillfully combines the excitement of nightlife with the interactive fun of tech-enhanced mini golf. Each Puttery location offers immersive and creatively themed golf courses complemented by curated cocktail selections and chef-inspired menus, making the experience uniquely competitive and social. The venue aims to redefine how visitors connect by fusing play, style, and world-class hospitality into one seamless and enjoyable atmosphere. Whether guests are coming for a casual night out or a special celebration, Puttery provides an inviting space where every visit is a memorable and joyous occasion.

Within this dynamic env... Show More

Job Requirements

High school diploma or equivalent
Minimum one year of experience in a concierge, guest service, or hospitality role
Ability to thrive in a fast-paced, high-energy environment
Experience with computerized booking and point-of-sale systems
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Ability to lift and move up to 25 pounds
Availability to work evening, weekend, and holiday shifts

Job Qualifications

Friendly, professional, and engaging personality with a passion for guest service
Ability to thrive in a fast-paced, high-energy environment
Strong organizational, teamwork, and multitasking skills
Minimum one year of experience in a concierge, guest service, or hospitality role
Experience with computerized booking and point-of-sale systems
Bilingual abilities a plus
Excellent verbal and written communication skills
High school diploma or equivalent required
Familiarity with reservation or event management software preferred
Demonstrated ability to communicate effectively and collaborate across all levels of staff

Job Duties

Greet and assist guests warmly, offering personalized recommendations and information about the venue
Create a seamless arrival and departure experience for all guests
Act as a brand ambassador by promoting food, beverage, and entertainment options
Manage reservations, waitlists, and guest inquiries through the reservation system and phone line
Maintain awareness of guest activity throughout the venue and proactively offer assistance
Communicate clearly and courteously with guests and team members
Support other team members and perform additional duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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