You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
The hiring company is a well-established senior living community known for its exceptional care and commitment to providing a safe, welcoming environment for its residents. This organization prides itself on fostering a positive work culture where employees are valued and supported. The community focuses on delivering high-quality services to its senior residents, with a strong emphasis on respect, compassion, and professionalism. They aim to create a homelike atmosphere where seniors feel comfortable and cared for, supported by a dedicated team of staff members who go above and beyond to meet the needs of every resident. The company invests in employee... Show More
Job Requirements
- Must be eighteen (18) years of age
- Must have a high school diploma or equivalent
- Prefer two (2) years experience in a hospitality setting or prior senior living community
- Able to safely operate standard household equipment (dishwasher, iron, vacuum, washer, dryer)
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Able to operate standard office equipment, including fax machine, copier, telephone, etc.
- Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care
- Able to work with seniors and patiently interact with cognitively impaired individuals
- Able to be flexible, adapt and respond to change, make decisions in stressful situations and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform simple math problems
- Able to read, write and speak the English language and to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Able to obtain and maintain valid Food Handler's certification, as needed
- Be mobile and able to perform the physical requirements of the job
- Good physical health, verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment
Job Qualifications
- Must be eighteen (18) years of age
- Must have a high school diploma or equivalent
- Prefer two (2) years experience in a hospitality setting or prior senior living community
- Able to safely operate standard household equipment (dishwasher, iron, vacuum, washer, dryer)
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Able to operate standard office equipment, including fax machine, copier, telephone, etc.
- Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care
- Able to work with seniors and patiently interact with cognitively impaired individuals
- Able to be flexible, adapt and respond to change, make decisions in stressful situations and prioritize tasks and projects
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions
- Able to analyze, solve and respond to problems or concerns
- Able to count and perform simple math problems
- Able to read, write and speak the English language and to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Able to obtain and maintain valid Food Handler's certification, as needed
- Be mobile and able to perform the physical requirements of the job
- Good physical health, verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment
Job Duties
- Provide all residents, guests and visitors exceptional customer service during every interaction whether in-person or via the telephone
- Greet all residents and visitors
- Provide information to those seeking information about the property
- Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
- Direct visitors to appropriate office or resident apartment
- Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner
- Responsible for assisting residents, family members, and guests with general requests
- Be responsive to residents' concerns, including
- responding immediately to emergency calls and notifying the appropriate persons or agencies as warranted, promoting resident morale by answering questions and calming distressed residents, and referring grievances to appropriate personnel
- Monitor the Emergency Alert System and immediately respond to every call
- Responsible for the mail meter, stamps, making copies, and other tasks related to office operations
- Record receipt of packages and contact Residents for pick up
- Effectively handle business center requests such as photocopying, faxing, shipping of mail, etc
- Process incoming mail
- Sort, but not open, property mail and distribute mail to appropriate mailboxes
- Arrange all wake-up calls, dry cleaning, pet care, additional housekeeping, personal errands, car care etc, as requested by residents
- Fulfill "personal concierge" requests such as area restaurant reservations, tee times, MapQuest directions, internet research, etc
- Maintain front desk area in a neat and orderly fashion
- Ensure that the desk and lobby has current property literature on display
- Ensure that lobby is free of excessive or outdated literature
- Ensure that coffee and/or refreshments are fresh and readily available
- Accurately and in a timely manner, complete all opening and closing duties
- Perform clerical duties for property staff as directed
- Display knowledge of the services and programs and other pertinent information regarding the property
- Responsible for arranging for tours of the property for individuals making spontaneous visits or pre- arranged visits
- Update and assemble marketing packets for inquiries
- Accurately take reservations for Activities Department (special events, excursions, classes, etc), personal and complimentary transportation and for meals in the dining room
- Arrange for the parking and retrieval of valet cars
- Receive and accurately record all maintenance work order requests and deliver the requests timely to the Maintenance Department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All