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Job Overview
Compensation
Hourly
Range $12.75 - $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Century Park Associates is a distinguished community dedicated to providing an enriching lifestyle for its residents while fostering a rewarding work environment for valued associates. As an organization, Century Park Associates prides itself on its "people come first" philosophy, ensuring that excellence, respect, and outstanding service are visible in every facet of their operation. The community emphasizes relationships built on trust, leadership, and personal ethics, which are not only valued but are expected from all associates. This approach reflects their commitment to caring for and loving their residents, helping them continue to grow, learn, and contribute every day. Team members... Show More
Job Requirements
- Must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must work efficiently and effectively with little to no supervision
- must demonstrate effective communication skills
- must work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- displays integrity and professionalism by adhering to Century Park's code of ethics and completes all required compliance training
Job Qualifications
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines including fax copier scanner
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests visitors residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate reliable clerical support including typing filing photocopies fax data entry etc
- receives sorts and distributes mail
- delivers packages to appropriate person department following community policy
- makes accurate timely entries into events log
- maintains lists including resident directory door check sheets associate phone list call in sheets
- enters resident maintenance requests in TELS system
- maintains guest room reservations charges and payments accurately while keeping housekeeping informed
- oversees resident check in system including educates new residents invites participation maintains weekly list for security
- regularly utilizes front desk inquiry connection sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with electronic heath record EHR system as requested
Job Qualifications
Experience
No experience required
Job Location
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