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Job Overview
Compensation
Hourly
Range $12.50 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
Job Description
The hiring establishment is a well-regarded senior living facility committed to providing exceptional care and support to its residents. This facility specializes in offering a comfortable, welcoming, and secure environment for new admissions and their families. The facility emphasizes a smooth transition into their community by focusing on personalized care and attention to each resident's unique needs. Known for its comprehensive approach to senior care, the establishment combines professional services with a warm, family-like atmosphere that fosters respect and dignity for all residents. The environment is designed to accommodate both short-term and long-term stays, featuring amenities and activities that promote... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in customer service or concierge role
- excellent communication skills
- ability to multitask
- compassionate approach to resident care
- basic computer proficiency
- knowledge of healthcare facility operations is a plus
Job Qualifications
- high school diploma or equivalent
- prior experience in a customer service or concierge role preferred
- excellent interpersonal and communication skills
- ability to manage multiple tasks efficiently
- compassionate and patient demeanor
- basic computer skills including data entry
- knowledge of healthcare or long-term care facility operations is a plus
- strong organizational skills
Job Duties
- meet and greet each new admission and their family
- ensure that the room is ready for new admissions to include DME, welcome packet and gift
- upkeep of the welcome packet including activity calendar, monthly newsletter, wifi code, resident rights, smoking policy, list of facility extensions and contact information
- assist with labeling of clothes, and place a sign inside the closet if the family will do laundry
- ensure the diet communication slips get to the kitchen and the resident receives a tray without delay
- remind families of their Delivery of Service Meetings and Discharge Planning Meeting
- assist with resident transition to the long term part of the facility by showing the room, helping with packing and unpacking, and ensuring readiness
- assist with securing resident’s dentures, hearing aids or eyeglasses
- prepare the resident for discharge by packing clothing and ensuring all is gathered from the laundry
- assist with grievance resolution
- give new admits a coupon for free haircut or wash and set, ensure coupon usage and proper reimbursement
- assist admissions with input of referrals into PCC/CRM
- help with signing in new admits and giving tours
- assist with scanning in of the admission packet into PCC
- escort residents on appointments
Job Qualifications
Experience
No experience required
Job Location
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