Concierge

Huntsville, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Paid vacation

Employee Discounts

Employee assistance program

Referral Bonus

Advancement opportunities

401(k) retirement plan

Paid training

Job Description

Cardinal Bay is a mission-driven, not-for-profit senior living health care organization dedicated to enriching the lives of its residents. With a strong emphasis on values such as Respect, Excellence, Appreciation, Connection, and Honor, Cardinal Bay strives to create an environment where residents are encouraged to grow, thrive, and actively contribute to community life. By fostering meaningful relationships and a strong sense of belonging, Cardinal Bay ensures that each individual feels valued and supported in a warm and welcoming setting. The organization operates multiple senior care communities, including Carriage Inn Huntsville, where this opportunity is based.

Cardinal Bay is curren... Show More

Job Requirements

High School diploma or GED
Prior customer service experience
Valid Texas Driver's License
Good driving record
Excellent communication and customer service skills
Strong problem-solving skills
Good judgment and attention to detail
Understanding of HIPAA requirements
Proficient in PC skills including Microsoft Office
Willingness to undergo a routine background check

Job Qualifications

High School diploma or GED
Prior customer service experience
Front desk and telephone experience preferred
Excellent communication skills
Strong problem-solving skills
Good judgment and attention to detail
Understanding of HIPAA requirements
Proficient in Microsoft Office, Word, and some Excel

Job Duties

Remain alert throughout the shift to respond quickly to emergencies or assistance requests
Monitor all incoming public traffic and assist with questions
Track incoming/outgoing residents and guests
Receive guests courteously and maintain cleanliness and orderliness of public areas
Respond to needs of residents, families, vendors, and visitors by providing immediate and courteous assistance
Lock and unlock doors according to community protocol
Answer telephone calls, relay information, and operate paging/telephone systems
Perform hourly rounds inside and outside to ensure safety
Escort residents, staff, or visitors to vehicles and park resident vehicles
Assist with maintenance orders using an electronic system
Address equipment malfunctions and assist with repairs
Monitor emergency calls, doors, and fire alarms and respond according to policies
Set up or take down for activities as requested
Maintain professional appearance and good personal hygiene

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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