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Job Overview
Job Description
Our company is a dedicated senior living community committed to enriching the lives of older adults by providing exceptional care and support services in a comfortable and compassionate environment. We pride ourselves on fostering a welcoming, respectful, and positive atmosphere for our residents, their families, and our staff. Our organization is known for its strong sense of community, attention to individual needs, and commitment to excellence in service. We continuously strive to maintain a high standard of resident satisfaction by incorporating innovative programs, well-trained personnel, and a supportive environment that encourages independent living while offering the additional assistance our seniors... Show More
Job Requirements
- High school diploma or GED
- ability to speak effectively before groups of customers or team members of the organization
- demonstrate ability to communicate effectively in English, both verbally and in writing
- have a basic level of a skill and can follow written or verbal instructions
- basic technical skills to complete a few repetitive and well-defined duties
- basic knowledge of the organization in order to answer basic questions
- patience, tact, cheerful disposition and enthusiasm
- willingness to handle residents based on maturity level
- meet state or provincial health related requirements
- desire to work and interact with older adults and their families
- excellent organizational skills and multi-tasking abilities
- working knowledge of basic accounting terminology and processes
Job Qualifications
- A passion for helping seniors
- high school diploma or GED
- ability to speak effectively before groups of customers or team members of the organization
- demonstrate ability to communicate effectively in English, both verbally and in writing
- have a basic level of a skill and can follow written or verbal instructions
- has basic technical skills to complete a few repetitive and well-defined duties
- has a basic knowledge of the organization in order to answer basic questions
- must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning
- meet state or provincial health related requirements
- desire to work and interact with older adults and their families
- must possess excellent organizational skills and multi-tasking abilities
- working knowledge of basic accounting terminology and processes
- projects a positive and professional image at all times
Job Duties
- Answers telephones and directs the caller to the appropriate EP
- transfers a caller to an EP's voice mailbox when the associate is unavailable
- greets and directs visitors to the company
- takes and retrieves messages for various EP's
- provides callers with information such as community address, directions to the community location, community fax numbers, company website, and other related information
- receives, sorts and forwards incoming mail
- maintains and routes publications
- coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- assists in the ordering, receiving, stocking and distribution of office supplies
- assists with other related clerical duties such as photocopying, faxing, filing and collating
- provides tours and collects initial inquiry information when needed
- performs other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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