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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee wellness programs
Employee assistance program
friendly work environment
Job Description
This job opportunity is offered by a well-regarded senior living community located in Bon Air, Virginia, known for providing exceptional care and service to its residents. The community is dedicated to fostering an environment where residents feel secure, comfortable, and valued. This establishment prioritizes quality of life and personal engagement, blending compassionate care with a professional and welcoming atmosphere. Serving the geriatric population, the community prides itself on exemplary standards of hospitality and resident satisfaction. By joining this community, candidates will become part of a team that lives by a set of core values focused on care, respect, ownership, and... Show More
Job Requirements
- High school diploma or equivalent
- experience working with the public
- basic computer proficiency
- strong communication skills
- ability to handle multi-line phone systems
- good physical and mental health
- interest in elderly population
- ability to work independently
- excellent interpersonal skills
- ability to maintain confidentiality
- willingness to perform various duties
- ability to stay calm in emergencies
- cooperative and enthusiastic attitude
- attendance at required meetings and training sessions
Job Qualifications
- High school education or equivalent required
- must be able to read, write, speak and understand the English language
- prior experience in working with public
- basic computer skills preferred
- comfortable with a multi-line telephone system, answering, taking messages and transferring calls
- good physical and mental health
- interest in people, especially the geriatric population
- ability to work without close supervision and to follow verbal and written instructions
- tact and courtesy in dealing with staff, residents, their families and visitors
- ability to communicate effectively with all levels of management, employees and outside contacts
- willingness to perform non-professional duties
- level-headed in emergency situations with an acute sense of responsibility
- spirit of cooperation and enthusiasm
- attend all mandatory company meetings and specified training sessions
- maintain confidentiality
Job Duties
- Receive guests and visitors, having them sign in
- assist visitors in finding resident rooms
- answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members
- announce appointments and arrivals to appropriate staff
- type memos, correspondence, reports, and other documents as requested
- sort mail and distribute appropriately to mailboxes, residents and departments if requested
- create and maintain an atmosphere of warmth, personal interest and positive emphasis
- maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
- be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
- assemble and maintain admission and information packets
- keep front desk and lobby area neat and organized
- perform any other duties assigned by Business Office Manager or Executive Director
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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