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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $21.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs

Job Description

Avera McKennan Hospital is a reputable healthcare institution recognized for its commitment to delivering compassionate care and advancing health outcomes for the community it serves. As part of the broader Avera Health System, the hospital combines cutting-edge medical technology with a patient-centered approach that emphasizes respect, hospitality, and stewardship. The facility is known for fostering a multidisciplinary team environment where every employee contributes to the shared mission of Moving Health Forward. Beyond clinical excellence, Avera McKennan embraces values that promote a positive workplace culture, inclusivity, and continuous improvement, making it a preferred employer within the healthcare industry.

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Job Requirements

  • High school diploma or GED equivalent
  • 1-3 years experience in health care, program administration, hospitality, or customer service industry
  • Ability to work specified shifts including day, evening, weekend, and holiday shifts
  • Ability to perform essential functions including greeting, guiding, and assisting patients and visitors
  • Visual acuity adequate to perform duties
  • Ability to communicate effectively and hear, understand, and distinguish speech and other sounds
  • Willingness to maintain confidentiality and uphold workplace standards

Job Qualifications

  • High school diploma or GED equivalent
  • 1-3 years experience in health care, program administration, hospitality, or customer service industry
  • Ability to communicate effectively with others
  • Visual acuity adequate for position duties
  • Ability to hear, understand, and distinguish speech and other sounds
  • Commitment to Avera's mission, vision, core values, and social principles
  • Ability to work effectively in a team environment
  • Knowledge of safety principles, laws, regulations, and standards including CMS, The Joint Commission, DHHS, and OSHA

Job Duties

  • Greet patients, families, visitors, and other customer groups with visibility and professionalism
  • Serve as an information resource and navigator for patients, families, staff, and the community
  • Promote services within the facility and collaborate with departments to ensure information is current
  • Provide technology support by assisting with technology needs, room scheduling, equipment needs, room set-up, and tear down
  • Identify trends of inquiry and recommend service improvements and process changes

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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