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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
PureHealth is a leading healthcare provider dedicated to delivering exceptional post-acute care services in a compassionate and patient-centered environment. Known for its commitment to excellence and innovation, PureHealth strives to create a supportive atmosphere for both its patients and staff. The organization's culture emphasizes high performance through teamwork, collaboration, and continuous improvement, supported by their Teams of Excellence (T.O.E.) program. Located in a dynamic healthcare setting, PureHealth operates 24 hours a day, 365 days a year, ensuring around-the-clock support for its residents and patients. The facility maintains strict adherence to health and safety standards, including rigorous compliance with HIPAA regulations... Show More
Job Requirements
- High school diploma or equivalent
- 0-6 months experience in clerical or customer service role
- Ability to communicate effectively in English
- Strong computer skills
- Ability to multitask and prioritize workload
- Ability to maintain confidentiality
- Ability to work weekends and holidays
- Ability to stand, walk, bend, kneel, and stoop frequently
- Ability to lift and move items over 20 pounds
Job Qualifications
- High school diploma or equivalent
- 0-6 months experience in a clerical, customer service or similar role
- Strong computer and Microsoft application skills
- Ability to communicate positively and effectively with internal and external customers
- Excellent communication, customer service and interpersonal skills
- Ability to work with a culturally diverse population
- Excellent organizational skills with attention to detail
- Ability to prioritize workload and demonstrate initiative
- Ability to maintain professional demeanor under pressure
- Self-directing with minimal direct supervision
- Flexibility to respond courteously to customer needs
- Ability to organize, document and update information efficiently
- Proficient in English language
Job Duties
- Welcomes new customers and visitors and assures their comfort and directs them to the proper personnel
- Ensure all parties sign in and follow protocols as guests in the community
- Update and assemble marketing informational brochures and packets as requested
- Ensures proper referrals to marketing team members
- Maintains electronic calendar for dining reservations, transportation, and all other service appointments
- Responsible for assisting residents, family members, and guests with general requests
- Fulfill personal concierge requests such as area restaurant reservations, MapQuest directions, internet research, etc.
- Receive and accurately submit all maintenance work order requests electronically to appropriate department
- Answers telephones
- screens calls, forwards calls and /or records and forwards messages accurately
- Monitor and maintain office equipment
- Compile monthly billing charges for business office
- Responsible for maintaining a professional and kempt appearance of Concierge area
- Manages sorting and distribution of mail
- files correspondence and other materials as needed
- Types forms, form letters and other documents as needed, collates and photocopies materials as necessary
- Maintains customer confidentiality in conformance with facility confidentiality policy
- Prepares resident paperwork daily for scheduled doctor appointments for the following day
- Occasionally assist with marketing by giving general tours of community
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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