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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Competitive pay rates
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
Professional development opportunities
Life insurance
Employee assistance program
Job Description
Stonecroft Assisted Living is a well-established residential community dedicated to providing exceptional care and support to seniors in a warm and welcoming environment. As a reputable assisted living facility, Stonecroft focuses on fostering a compassionate culture that prioritizes the well-being, dignity, and comfort of its residents. The community thrives on principles of leadership and growth, not only for the residents but also for the dedicated team that supports them. Stonecroft Assisted Living offers a supportive workplace where employees can develop professionally while contributing to the enhancement of seniors' quality of life.
The Concierge position at Stonecroft Assisted Living i... Show More
The Concierge position at Stonecroft Assisted Living i... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or concierge experience
- Strong communication skills
- Ability to multitask and prioritize
- Compassion for the elderly
- Professional appearance
- Proficiency in Microsoft Office Suite
- Strong problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Previous customer service or concierge experience preferred
- Strong communication, interpersonal, and organizational skills
- Ability to manage multiple tasks simultaneously and prioritize effectively
- Compassion for and a desire to work with the elderly
- Professional appearance and demeanor
- Proficiency with office equipment and software, including Microsoft Office Suite
- Strong problem-solving and conflict resolution skills
Job Duties
- Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests
- Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands
- Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements
- Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests
- Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures
- Assist in the coordination of community events and activities, ensuring residents are informed and engaged
- Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families
- Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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