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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $45,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Education Assistance
Life insurance
Paid Time Off
Paid holidays
Job Description
Montgomery Place is a premier senior living community proudly situated overlooking the stunning Lake Michigan and the renowned Museum of Science and Industry. Serving as the cultural hub for East Hyde Park, Montgomery Place offers a comprehensive continuum of care designed to meet the evolving needs of seniors. This community provides Independent Living, Assisted Living, and a specialized 40-bed Skilled Nursing Unit that delivers both long-term care and short-term sub-acute rehabilitation services. The location uniquely blends an exceptional living environment with access to cultural and recreational amenities, making it a vibrant and supportive home for seniors in the Chicago area.
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Job Requirements
- High school diploma or equivalent
- Previous experience in senior living or a related hospitality field preferred
- Excellent communication skills both verbal and written
- Ability to coordinate and multitask in a fast-paced environment
- Competency with computer systems including Point of Sale (POS)
- Strong interpersonal skills
- Willingness to participate in ongoing training and education
- Ability to comply with organizational policies including HIPAA and safety regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience in senior living or hospitality preferred
- Strong communication and organizational skills
- Ability to work collaboratively with diverse teams
- Proficiency in basic computer applications and Point of Sale systems
- Customer service oriented
- Ability to manage multiple tasks efficiently
- Knowledge of HIPAA and safety regulations preferred
Job Duties
- Focus on customer service to residents to meet their needs and support their programs
- Provide guidance to Independent Living residents and guests for any services requested
- Coordinate service needs with other departments as appropriate
- Coordinate and arrange for theater, dining, event experiences and associated transportation as requested by the residents activities committee
- Coordinate and arrange transportation to standing events such as shopping, church, library, etc.
- Communicate clearly and effectively on the phone and in person
- Assist in maintenance of resident event information systems, communication systems and logs, as well as Point of Sale (POS) systems used in company business
- Coordinate with security, transportation, and front desk services, participating as needed to fulfill needs of hospitality in the lobby entrance
- Assist in the execution & monitoring of training programs for front desk associates
- Assist in maintaining the process & implementation of Front Desk Standard Operating Procedures & training protocols
- Post activities and current events on in house channel and MP portal
- Help with social media posts, taking photos and videos along with capturing and sharing testimonials
- May support or provide back up for healthcare related activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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