Concierge

Cheyenne, WY, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.25 - $15.35

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Retirement Plan

Paid Time Off

Employee assistance program

Tuition Reimbursement

Job Description

Sunrise Senior Living is a leading provider of senior living services, dedicated to empowering residents to live longer, healthier, and happier lives. The company has cultivated a culture recognized repeatedly as a Great Place to Work®, emphasizing a supportive and fulfilling environment for its team members. At Sunrise, the focus extends beyond caregiving to building meaningful relationships with residents, their families, and team members, fostering a community where everyone thrives and shines together. Sunrise Senior Living is committed to delivering exceptional service through a foundation built on the sacred value of human life, core values, and principles of service that... Show More

Job Requirements

High school diploma or equivalent
Experience in customer service roles
Basic computer skills including Microsoft Office proficiency
Ability to communicate effectively both orally and in writing
Strong organizational abilities
Ability to multi-task and manage time efficiently
Willingness to follow safety protocols and compliance standards
Ability to work part-time hours
Pass pre-employment drug test
Meet vaccination requirements as mandated by law

Job Qualifications

High school degree or GED
Proven customer service experience
Proficiency with Microsoft Office, including Outlook and Excel, and ability to learn new applications
Strong verbal and written communication skills
Good organizational and time management skills
Ability to handle multiple priorities and demonstrate good judgment
Accurate record keeping skills
Commitment to teamwork and community service
Understanding of safety procedures and compliance requirements

Job Duties

Oversee the community entry area for visitors, guests, and residents and provide beverages
Contact the Director of Sales, Executive Director, or Department Coordinator to meet prospective residents, families, or visitors
Greet potential job candidates and assist with recruitment by directing them to apply or entering their information into the Applicant Tracking System
Answer incoming telephone and resident calls promptly with proper greetings and take complete messages
Offer community overviews to callers and direct calls appropriately
Manage residents' appointments such as hairdresser and transportation
Send get well and sympathy cards to residents and families as needed
Order flowers and name plates for new residents and guest meals for move-ins
Maintain cleanliness and organization of front desk and Bistro area including snacks and music
Support the Safe Leaving Program by monitoring entry and exit of residents and executing related safety procedures
Update resident and team member rosters, guest logs, and meal ticket accounting
Assist with recruitment data entry and general administrative tasks
Participate in team meetings, training, and engagement programs
Comply with health, safety, and risk management policies and procedures
Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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