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Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy Park of Milpitas is a premier senior living community beautifully situated on a well-maintained and landscaped campus, dedicated to providing exceptional quality, comfort, and care for its residents. Managed by Oakmont Management Group, a respected and well-established leader in the senior living industry, Ivy Park combines five-star services and amenities to create a warm, welcoming environment where seniors can enjoy a fulfilling and rewarding lifestyle. The community emphasizes individualized, comprehensive support that helps residents maintain their independence while encouraging meaningful relationships and active engagement.

Oakmont Management Group oversees a broad portfolio of communities across California, Nevada, and Haw... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • willing to comply with health and safety protocols including vaccination, daily screening, surveillance testing, and use of personal protective equipment to prevent the spread of communicable diseases

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • willing to comply with health and safety protocols including vaccination, daily screening, surveillance testing, and use of personal protective equipment to prevent the spread of communicable diseases

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • monitor the Emergency Alert System and immediately respond to every call
  • effectively manage business center and process incoming and outgoing mail
  • maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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