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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance

Job Description

LakeHouse Senior Living, part of the Discovery Senior Living family of operating companies, manages a network of care and lifestyle-focused senior living communities located across Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. The company is dedicated to enhancing the lives of residents by providing high-quality care and fostering a vibrant and supportive community. With thousands of dedicated team members, LakeHouse prides itself on upholding its "Pillars of Excellence," which highlight its commitment to continuous improvement, compassionate service, and employee recognition. This commitment ensures an enriching and positive work environment where team members feel valued and empowered to contribute to excellent... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
  • Updates the resident phone list and roster and move-in and move-out register daily
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation
  • Maintains and keeps desk and entry area neat and organized
  • Organizes and distributes mail to residents, executive director and department coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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