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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Company-paid disability
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Sick Time
Job Description
The hiring establishment is a reputable hotel dedicated to providing exceptional hospitality services that ensure every guest enjoys a memorable and comfortable stay. Known for its commitment to excellent guest experiences, the hotel prides itself on delivering personalized and attentive services that exceed expectations. With a focus on maintaining a welcoming atmosphere, the hotel integrates professional customer service with a warm and inviting environment, making it a preferred destination for travelers seeking both leisure and business accommodations.
This role is for a Concierge, a pivotal position in the hotel’s Front Office team. The Concierge acts as a key ambassado... Show More
This role is for a Concierge, a pivotal position in the hotel’s Front Office team. The Concierge acts as a key ambassado... Show More
Job Requirements
- High school diploma or equivalent required
- Previous guest service or hospitality experience preferred
- Strong guest service orientation with a welcoming and professional demeanor
- Ability to follow detailed instructions and perform routine tasks consistently
- Reliable problem-solving and multitasking abilities in a fast-paced environment
- Physical capability to assist guests by lifting and carrying belongings
- Discretion and attentiveness when handling sensitive guest needs or information
Job Qualifications
- Previous guest service or hospitality experience preferred
- Demonstrated ability to provide personalized and efficient service
- High school diploma or equivalent
Job Duties
- Provide information on hotel services, local attractions, dining, and entertainment
- Make reservations, secure tickets, and arrange transportation and travel details
- Handle VIP requests, including special product orders and turndown services
- Arrange for laundry, cleaning, and repair services for guests’ belongings
- Assist with administrative tasks, including authorizing credit applications
- Facilitate the sending and receiving of guest packages
- Act as host for morning coffee service and create warm guest interactions
- Report suspicious behavior to hotel security to maintain a safe environment
- Consistently greet guests in a professional, friendly manner to elevate their experience
- Perform additional duties as assigned to support the Front Office team
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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