Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $19.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Free Meals
dining discount
Health Insurance
Dental Insurance
Vision Insurance
Employee Referral Bonus
Paid sick leave

Job Description

Birdcall is a rapidly growing hospitality company based in Colorado, dedicated to delivering exceptional dining experiences and fostering a welcoming atmosphere for all guests. Renowned for its commitment to quality, integrity, and community engagement, Birdcall has established itself as a leader in the restaurant industry. With a focus on creating loyal customers through outstanding service and attention to detail, Birdcall continues to expand its presence beyond Colorado, building a brand synonymous with excellence and hospitality.

At Birdcall, the Front of House role is pivotal to maintaining the high standards that define the company. This position involves being the first point of contact for guests and members of the community, ensuring every visitor feels welcomed and valued. The ideal Front of House professional is highly motivated and enthusiastic about hospitality, embodying the core values of being open, having integrity, building loyal fans, and being detail oriented. This role requires excellent communication skills and a genuine passion for providing superior service, making it essential to the overall guest experience.

As part of the Front of House team at Birdcall, you will play a critical role in assisting customers with their needs while promoting a positive and enjoyable environment. Your responsibilities will extend beyond simple greetings; you will act as an ambassador for the brand, setting the tone for all interactions within the restaurant. Birdcall prides itself on fostering a fun and dynamic workplace culture where employees are empowered to grow and succeed. This position offers opportunities for career development and advancement within the company, reflecting Birdcall's investment in its team.

Employees at Birdcall enjoy numerous benefits, including free meals during shifts, dining discounts at Birdcall and sister restaurants under the Gastamo Group, and comprehensive health, dental, and vision insurance after an introductory period. Additionally, team members have access to mental health resources, employee referral bonuses, paid sick leave, and a competitive salary structure. This role is designed not just as a job but as a fulfilling career path for those passionate about hospitality and dedicated to making a lasting impact on guests and the community.

In summary, the Front of House position at Birdcall offers a unique opportunity to join a forward-thinking, people-centric company in the hospitality sector. The role is ideal for individuals who thrive in a purpose-driven environment, take great pride in hospitality, and are eager to contribute to the growth and success of a rapidly expanding restaurant company. Birdcall values long-term growth minded professionals who are motivated to influence and inspire both guests and colleagues, making this an excellent career choice for those dedicated to excellence in service.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer-facing role, preferably in hospitality
  • excellent communication skills
  • upbeat and positive attitude
  • ability to work flexible hours including weekends and holidays
  • passion for providing excellent guest experiences
  • team player mentality

Job Qualifications

  • Experience hosting and greeting guests
  • strong interpersonal and communication skills
  • ability to maintain high standards of customer service
  • passion for hospitality
  • ability to work in a fast-paced environment
  • long term growth mindset
  • enthusiasm for building loyal customer relationships

Job Duties

  • Welcome and support guests with an upbeat attitude
  • assist customers with their needs while providing excellent service and hospitality
  • maintain the standards of Birdcall and embody the core company values
  • influence and inspire others to deliver their best
  • act as the face of the company and uphold a positive atmosphere
  • ensure guests have a memorable dining experience
  • collaborate with team members to promote a cohesive work environment

Job Criteria

Experience

Mid Level (3-7 years)


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