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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished management company specializing in lifestyle-driven Independent Living communities across the United States. With a commitment to enriching the lives of seniors and team members, Provincial oversees more than 13,000 units, serving thousands of residents and their families. The organization is dedicated to upholding its foundational Pillars of Excellence, focusing on personalized care, hospitality, and fostering lasting connections to create vibrant and supportive environments for seniors. Known for being part of one of the largest senior living families in the U.S., Provincial Senior Living prides itself on building communities that are certified by Great Place... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Ability to communicate effectively with residents, visitors, and team members
- Strong organizational and multitasking skills
- Comfortable managing telephone and in-person inquiries
- Professional and courteous demeanor
- Ability to maintain confidentiality and adhere to company policies
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training or equivalent combination of education and experience
Job Duties
- Carry out telephone answering and reception duties as required
- Take complete messages with pertinent information and communicate messages to the intended recipient
- Greet residents and visitors
- Answer inquiries and provide directions
- Collate brochures for the marketing department
- Prepare meal tickets for team members and family members and tally meal count sheets for dining staff
- Update the Resident Phone List, Roster, Move-In and Move-Out Register daily, and maintain Guest and Sign-In Logs as necessary
- Manage appointments for residents and family members such as hairdresser and transportation
- Maintain and keep desk and entry area neat and organized
- Organize and distribute mail to residents, Executive Director, and Department Coordinators
- Maintain resident forms for miscellaneous credits
- Adhere to all company personnel policies and established operating policies and procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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