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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Paid Time Off
401k
Life insurance
Team Member Assistance Program
Job Description
Distinctive Living is a reputable senior living community dedicated to providing exceptional care and a vibrant lifestyle for its residents. Located at Maumee Pointe, Distinctive Living is committed to fostering an environment that promotes personal and professional growth, ensuring that every team member is valued and inspired to reach their fullest potential. The company cultivates a supportive culture where employees are encouraged to flourish while delivering outstanding service to residents and their families. Known for its emphasis on care, respect, and a welcoming atmosphere, Distinctive Living delivers an enriching experience for both its community members and staff alike.
The C... Show More
The C... Show More
Job Requirements
- High School Diploma or equivalent
- six months of experience in a receptionist role or similar function
- experience with Microsoft Word and Excel preferred
- excellent verbal and written communication skills
- ability to communicate verbally in person and over the phone
Job Qualifications
- High School Diploma or equivalent
- six months of experience in a receptionist role or similar function
- experience with Microsoft Word and Excel preferred
- excellent verbal and written communication skills
- ability to communicate verbally in person and over the phone
Job Duties
- Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience
- greet all visitors and answer incoming calls in a professional and respectful manner
- monitor entry area for visitors and guests, greet and direct as necessary
- answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assist with residents who request assistance with mailing letters and packages
- manage the lobby
- monitor and ensure desk and lobby are clean and neat
- create a comfortable, inviting area
- assist the activity director and/or others as necessary in promoting activities with residents in the lobby
- manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member
- respond to inquiries and/or tours when community relations director, executive director, and resident care directors are not available
- facilitate experiences/tours of community as needed
- knowledgeable and assist in supporting the marketing standards of the community
- assist with duties related to the Lead Management Program
- assist with assembling marketing packets as needed
- assist in processing new resident documentation
- assist in maintenance of resident files and documentation while maintaining confidentiality
- promote and encourage residents to participate in activities
- follow and communicate company policies and procedures
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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