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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.56
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible schedule
Job Description
Associa is a leading property management company with over 225 branches across North America, serving nearly five million residents worldwide. As a well-established organization with more than 43 years of experience, Associa prides itself on delivering unparalleled education, expertise, and innovation in the community management industry. With a dedicated team of over 11,000 employees, the company focuses on creating positive impacts and meaningful value within the communities it manages, ensuring an exceptional quality of life for homeowners and residents. Associa’s commitment to excellence, combined with its extensive network and resources, positions it as a trailblazer in fostering thriving communities with... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, customer service, or property management preferred
- strong verbal and written communication skills
- proficiency in Microsoft Office Suite
- ability to manage multiple tasks with attention to detail
- responsiveness to General Manager, board, and homeowners
- commitment to confidentiality and discretion
Job Qualifications
- Professional verbal and written communication skills
- proficiency with Microsoft Office Suite including Word, Excel, and Outlook
- detail-oriented with a strong sense of urgency
- ability to maintain confidentiality and discretion
- experience in customer service or property management preferred
- familiarity with safety and emergency procedures
Job Duties
- Support the General Manager and onsite employees
- manage logistics of packages
- oversee concierge desk operations
- monitor homeowner concerns and communications
- maintain cleanliness and organization of building and back-of-house areas
- ensure proper supply and cleanliness of amenity areas
- manage emergency and fire safety systems and procedures
- provide operational support and foster a positive work environment
- monitor work order process and BuildingLink communications
- meet and direct contractors and service providers
- conduct daily walks of amenities, grounds, and back-of-house areas
- maintain employee uniform and grooming standards
- manage communication channels and train homeowners on BuildingLink
- support concierge team in handling concerns, requests and problems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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