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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health savings account
Referral program

Job Description

Located at 2 Fenwick Road, Hampton, Virginia, the hiring establishment offers a welcoming and professional community environment. This organization is dedicated to providing superior customer service and ensuring the security and smooth operation of its premises. As a community-focused establishment, it emphasizes professionalism, courtesy, and a supportive atmosphere both for its visitors and residents. Its reputation is built on efficiency, attentiveness, and maintaining a safe and clean environment for all members and guests. The establishment values teamwork, communication, and a positive attitude as key elements in delivering excellent service.

The Concierge/Receptionist role is a vital front-facing position that invol... Show More

Job Requirements

  • High school diploma or GED
  • Considerate, neat, well-groomed and professional appearance
  • Experience in administration functions
  • Ability to answer phones politely and professionally
  • Organized and able to work well with others
  • Polite and considerate to residents, visitors, co-workers and management
  • Effective verbal and written communication skills
  • Ability to sit for extended periods
  • Ability to function effectively in a busy environment and multitask
  • Willingness to work flexible schedule including weekends and holidays
  • Attendance at all required in-services and staff meetings

Job Qualifications

  • High school diploma or GED
  • Experience in administration functions
  • Ability to answer phones in a polite and professional manner
  • Strong organizational skills
  • Ability to work well with others as part of a team
  • Excellent verbal and written communication skills
  • Polite and considerate to residents, visitors, co-workers and management team
  • Ability to function effectively in a busy environment and multitask
  • Willingness to work a flexible schedule including weekends and holidays
  • Attendance at all required in-services and staff meetings

Job Duties

  • Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
  • Fills out and logs service request forms for residents and/or staff
  • Monitors and greets visitors to the community
  • Keeps front desk and lobby area clean and neat at all times
  • Sells meal tickets and accounts for by payroll deduction or personal check
  • Ensures the security of the building
  • Monitors resident sign-in and sign-out log and the visitor registration log
  • Periodically checks entrances/exits of the building to ensure community is secure
  • Attends in-services and staff meetings as required
  • Assists with coordinating van schedule for residents
  • Follows confidentiality policies regarding release of resident information
  • Performs supportive office functions for all departments including filing, typing, and making copies
  • Completes all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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