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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
team environment
Job Description
Waltonwood is a reputable provider of senior living communities dedicated to creating warm, welcoming residences that promote dignity, independence, and a vibrant lifestyle for seniors. As a well-established company in the senior care industry, Waltonwood fosters an environment that emphasizes compassionate care, safety, and the well-being of every resident. The communities prioritize personalized service and strive to create a home-like atmosphere where residents can enjoy fulfilling social interactions, safety, and quality living. Waltonwood's administrative team plays a pivotal role in ensuring the smooth day-to-day operations of the communities and is committed to providing exceptional support to residents, their families, and... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- Knowledge of multiple phone line operations and proper phone etiquette
- Minimum of 6 months of customer service and clerical experience
- High school diploma or GED preferred
- Strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- Knowledge of multiple phone line operations and proper phone etiquette
- Minimum of 6 months of customer service and clerical experience preferred
- High school diploma or GED preferred
- Strong communication and organization skills
- Empathetic and compassionate with residents
- Ability to work collaboratively in a team environment
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- Answer internal/external telephone calls promptly and professionally
- Properly understand and apply safety, security, and emergency procedures
- Monitor and direct those who enter and exit the building and follow check in and out procedures
- Become familiar with all residents of the community and communicate positively with them daily
- Update resident roster daily, collect daily resident charges, and respond to questions and concerns
- Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director
- Keep front desk organized, neat, and clean and provide light housekeeping duties
- Assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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