Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee wellness programs
Job Description
The Miami Beach EDITION, located at 2901 Collins Ave, Miami Beach, Florida, is an exquisite boutique hotel that blends the innovative spirit of renowned hotelier Ian Schrager with the luxury service standards of Marriott International. This prestigious property represents a unique fusion of cutting-edge design, personalized service, and a vibrant atmosphere tailored for sophisticated travelers who appreciate originality and impeccable quality. EDITION Hotels are distinguished by their commitment to balancing the polish and perfectionism of world-class luxury with individuality, charisma, and charm. The hotel targets discerning guests who seek not only comfort and elegance but also a lively and memorable... Show More
Job Requirements
- High school diploma or GED equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- ability to stand walk or sit for extended periods
- capacity to handle objects weighing up to 10 pounds
- willingness to learn and follow company policies
- availability for full-time schedule
Job Qualifications
- High school diploma or GED equivalent
- no previous work experience required
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- customer service orientation
- basic computer proficiency
- ability to remain professional under pressure
- willingness to complete safety training and certifications
- availability to work full-time hours
Job Duties
- Respond to guest requests for special arrangements or services such as transportation reservations dry cleaning
- follow up to ensure guest satisfaction with special requests
- gather summarize and provide information to guests about property amenities and local area activities
- answer record and process guest calls messages requests questions or concerns
- contact appropriate departments to resolve guest issues
- review shift logs and document pertinent information
- monitor club lounge for seating availability service safety and guest well-being
- report accidents injuries and unsafe work conditions to manager and complete safety training
- welcome and acknowledge guests according to company standards
- anticipate and address guests service needs including assisting individuals with disabilities
- maintain confidentiality and protect company assets
- communicate professionally using clear language and telephone etiquette
- develop and maintain positive working relationships with team members
- comply with quality assurance standards
- stand sit or walk for extended periods during shifts
- move lift carry push pull place objects weighing up to 10 pounds
- perform other reasonable duties as requested by supervisors
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
No experience required
Job Location
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