Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Our company specializes in providing exceptional senior living communities where residents enjoy a safe, comfortable, and engaging environment. We are dedicated to delivering high-quality customer service and support to enhance the lives of our residents. As an established leader in the senior living industry, we provide welcoming communities focused on well-being, hospitality, and a sense of belonging for all residents, their families, and visitors. Our commitment to superior service and operational excellence makes us a trusted choice in the care sector.
The Concierge role within our community is a vital position that serves as the first and last impr... Show More
The Concierge role within our community is a vital position that serves as the first and last impr... Show More
Job Requirements
- High school diploma or GED preferred
- minimum of 6 months customer service and clerical experience
- proficiency with Microsoft Office and computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication skills
- strong organizational skills
- punctuality and dependability
- ability to follow written and oral instructions
- ability to perform physical tasks including lifting up to 20 pounds
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
- ability to work effectively both independently and as part of a team
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges, and respond to questions and concerns
- provide administrative and clerical support to department heads, Business Office Manager, and Executive Director
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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