Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.88
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Paid Time Off
Tuition Reimbursement
Employee assistance program
Holiday pay
Flexible pay options
Job Description
Sunrise Senior Living is a nationally recognized leader in providing senior care services, committed to creating vibrant communities where seniors can live longer, healthier, and happier lives. The company is renowned for its warm, welcoming environment that emphasizes respect, dignity, and individualized care. Sunrise Senior Living has repeatedly been certified as a Great Place to Work, earning this distinction multiple times due to its outstanding workplace culture and employee satisfaction. With a focus on building meaningful relationships, Sunrise connects residents, their families, and team members through compassionate service and shared values. The company operates communities across diverse locations, blending professional... Show More
Job Requirements
- High school degree or GED
- Experience in customer service
- Proficiency with Microsoft Office and other computer applications
- Ability to learn new software applications
- Must comply with community safety and health protocols
- Successful completion of background check, drug test, and health screenings
- Covid-19 and Influenza vaccinations may be required where mandated
- Ability to perform physical and administrative tasks associated with the role
Job Qualifications
- High School degree or GED
- Proven customer service experience and skills
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Ability to handle multiple priorities effectively
- Good written and verbal communication skills
- Strong organizational and time management abilities
- Accurate record keeping and problem-solving skills
- Commitment to teamwork and adherence to safety and service standards
Job Duties
- Oversee community entry area and welcome visitors, guests, and residents
- Contact the Director of Sales, Executive Director, or Department Coordinator to assist prospective residents and families
- Greet potential job candidates and assist with recruitment application and tracking
- Answer incoming telephone calls and resident calls promptly with proper greeting
- Take and communicate messages accurately
- Provide community overviews to callers and direct calls appropriately
- Manage appointments for residents and families
- Send get well and sympathy cards as needed
- Order flowers and name plates for new residents
- Create and maintain marketing and move-in packet inventory
- Support Director of Sales with inquiry calls and lead tracking
- Maintain a neat and organized front desk and bistro area
- Monitor cleanliness and refreshments in the bistro
- Ensure continuous music playback
- Follow community safety protocols and respond to emergencies
- Maintain resident and team member rosters for emergency procedures
- Ensure guests and residents sign in and out properly
- Perform administrative duties including updating phone lists, meal ticket management, mail distribution, supply monitoring, and paycheck dispersal
- Participate actively in team meetings and training
- Uphold Sunrise’s Principles of Service and Core Values
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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