Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $27.00
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Work Schedule

Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) match
Group legal insurance
critical illness insurance
hospitalization insurance
accident insurance
Pet insurance
Employee assistance program

Job Description

Barkan Management Company is a prominent property management firm with a strong presence across eight states, overseeing more than 200 residential communities. Established in 1964, the company brings over five decades of comprehensive experience in real estate, with a specialization in community association and multi-family management that includes both market rate and affordable housing. Boasting a team of over 800 dedicated professionals, Barkan Management Company prides itself on its commitment to excellence, delivering unparalleled service and maintaining the highest quality standards across all its managed properties. The regional offices located in Boston and Washington D.C. serve as hubs that support... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or property management preferred
  • excellent customer service skills
  • strong communication abilities
  • ability to work night shifts and weekends
  • reliable and punctual
  • attention to detail
  • ability to work in a team environment
  • physical ability to perform job duties

Job Qualifications

  • Experience in service and hospitality
  • excellent communication skills
  • outstanding communication skills including professional writing eloquence of speech and body language
  • proven history of reliability and adherence to a work schedule
  • engaging and attentive personality
  • wealth of knowledge about the local area including restaurants transportation and events

Job Duties

  • Maintain complete knowledge of rules regulations and policies
  • welcome and greet all residents and guests to the property in a professional manner
  • announce all guests to units
  • become knowledgeable with building service providers such as limousines taxis cleaners pet services and food delivery
  • ensure that the front lobby is always well maintained including weather mats cleaned chipped paint addressed proper lighting and polished panels and desk
  • receive calls from residents for personal services and coordinate each request ensuring timeliness
  • supervise the activities of Page staff on shift checking for proper uniform and attendance and ensuring friendly courteous professional service
  • ensure the front desk is always covered
  • accept deliveries mail and dry cleaning according to policy maintaining logs
  • receive and forward maintenance or service calls during business hours and assess after-hour requests logging work orders and notifying maintenance as needed
  • maintain strict adherence to key control policy authorizing key requests and logging them
  • ensure contractors entering lobby are badged enforcing no tools allowed policy
  • enforce building rules and regulations ensuring contractors have security badges
  • monitor security and life safety systems reporting problems to building security and general manager
  • welcome new residents and coordinate delivery of newspapers cable tv pea pod laundry services etc
  • provide information about local activities and events
  • introduce new services and opportunities of interest to residents
  • document resident requests complaints or problems and notify designated personnel
  • complete incident reports as needed
  • perform duties as requested by supervisor
  • maintain a current listing of vendors including babysitting housekeeping pet care florist dry cleaning restaurants ticket agencies theater
  • ensure personal appearance is immaculate with clean uniform and polished shoes

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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